Foundations of Itil v3: Best practice

Part 1: The itil service lifecycle: Introduction to the service lifecycle.-Lifecycle phase : Service strategy.-Lifecycle phase: Service design.- Lifecycle phase: Service transition.- Lifecycle phase: Service operation.-Lifecycle phase :Continual service improvement.-Part 2: Functions and processes:...

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Bibliographic Details
Main Author: Jan Van Bon
Format: Libro
Language:English
Edition:1a.
Subjects:
Online Access:Enlace del recurso
Description
Summary:Part 1: The itil service lifecycle: Introduction to the service lifecycle.-Lifecycle phase : Service strategy.-Lifecycle phase: Service design.- Lifecycle phase: Service transition.- Lifecycle phase: Service operation.-Lifecycle phase :Continual service improvement.-Part 2: Functions and processes: Introductions to functions and processes.-Functions and processes in service strategy.-Functions and processes in service desisgn.-Functions and processes in service transitions.-Functions and processes in service operation.- Functions and processes in continual service improvement.
Physical Description:364
ISBN:9789087530570