Foundations of Itil v3: Best practice
Part 1: The itil service lifecycle: Introduction to the service lifecycle.-Lifecycle phase : Service strategy.-Lifecycle phase: Service design.- Lifecycle phase: Service transition.- Lifecycle phase: Service operation.-Lifecycle phase :Continual service improvement.-Part 2: Functions and processes:...
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| Format: | Libro |
| Language: | English |
| Edition: | 1a. |
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| Online Access: | Enlace del recurso |
