365 foolish mistakes smart managers make every day how and why to avoid them /
Uloženo v:
| Hlavní autor: | |
|---|---|
| Médium: | Elektronický zdroj E-kniha |
| Jazyk: | English |
| Vydáno: |
Ocala, Fla. :
Atlantic Pub. Group, Inc.,
c2006.
|
| Témata: | |
| On-line přístup: | Enlace del recurso |
Obsah:
- Introduction
- Congratulations, youre a manager now what?
- New manager what's next?
- Start off on the right foot
- Take your time and learn the ropes
- Phasing out the acting supervisor
- First time manager
- Define your role
- What should you expect?
- Basic functions of a manager
- What managers need to know
- Dealing with tough situations
- Establishing an effective routine
- Establish authority in a positive and productive way
- How to establish your authority
- How to earn your employees' respect
- Some employees will question your authority
- Dealing with employees who make you look bad
- Honing your skills
- Leadership skills for managers
- Create trust with employees
- Learn from mistakes and take responsibility
- Management skill for managers
- Can you see the big picture?
- Working with other managers
- Identify things you need to improve
- Improving your managerial effectiveness
- How to excel as a manager
- Qualities of a mensch
- Maintain a workers mind and a boss actions
- Dealing with people outside your department
- Working with other work groups
- Dont let other managers push you around
- Dealing with office politics
- support your boss
- Show support for your boss
- How to support your boss
- When it is not appropriate to support your boss
- Building your team
- Interviewing, hiring, and training new employees
- Effective interviewing
- Effective hiring
- Effective training
- managing people
- How to be a better boss
- Be their boss--not their friend
- Be firm, but fair
- building a positive work environment
- Dealing with complainers
- Creating a team mentality
- Dealing with your employees
- Evaluations
- Creating effective evaluations
- Conducting evaluations
- When workers disagree with your evaluations
- Discipline & firing
- Using discipline with your employees
- Times to involve your boss in discipline
- When you need to fire someone
- Handling sexual harassment situations
- Effective meetings
- The steps to conducting an effective meeting
- Making your meetings productive
- Scheduling
- Keeping employees happy with schedules
- Eliminating tardiness and absenteeism
- How to deny time off
- Overtime issues
- The big three topics
- Communication
- Communicating with employees
- Choosing the best type of communication
- Dealing with questions
- Delegation
- How to delegate
- When you should delegate
- When you shouldnt delegate
- Helping team members take risks
- Motivation
- Create and maintain positive attitudes
- Motivation prompts productivity
- Avoid showing favoritism
- Encourage improvement
- Deal with below normal work
- Conclusion.
